Welcome to GRAND BAJAR! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services for shop onboarding and e-commerce activities.
By downloading or using GRAND BAJAR, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the app.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Mobile number
- Business/store name
- Address
- Government-issued identification (e.g., GST number, PAN, etc.)
- Bank account/payment details (for settlements and withdrawals)
b. Device & Log Information
- Device ID
- IP address
- App usage statistics
- Crash reports
- Operating system type and version
c. Location Data
- We may collect location data to help determine serviceability, deliveries, and onboarding assistance.
d. Transaction Information
- Details about the products or services sold, order histories, payment records, and customer interactions.
2. How We Use Your Information
We use the information collected for the following purposes:
- To register and onboard your store on GRAND BAJAR.
- To manage and display your product listings.
- To process transactions and settle payments.
- To facilitate logistics, delivery, and order tracking.
- To send important updates and promotional communications.
- To monitor app usage and improve our services.
- To ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with:
- Payment Gateways: To process payments securely.
- Logistics Partners: For order pickup and delivery services.
- Affiliated Partners: For promotional or technical support purposes.
- Government Authorities: If required by law or legal process.
We do not sell or rent your personal information to third parties for marketing purposes without your consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
GRAND BAJAR may use cookies, beacons, and similar tracking technologies to enhance your experience. These help us understand user behavior, remember preferences, and improve performance.
6. Your Rights and Choices
You may:
- Access and update your account information at any time via the app.
- Request deletion of your account and personal data by contacting us.
- Opt-out of receiving promotional communications through email or in-app settings.
7. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
8. Children’s Privacy
GRAND BAJAR is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Your continued use of the app after any changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
GRAND BAJAR Support Team
Email: [support@grandbajar.com]
Phone: [+91-XXXXXXXXXX]